Articles

Click here for a list of Databases available at the Queen's School of Business.

Journal articles are not listed in QCAT. Use an index to find magazine and journal articles. Articles are important in your research as they contain the most-up-to-date research in a given field and often focus on a particular aspect of a topic. There are different types of articles: scholarly, popular or trade.

Tip: Remember to search journal title and not article title in QCAT

Key Indexes

Other Useful Indexes

Books

To find books in our collection, search QCAT, the library catalogue.

To find books by a particular author/person, search QCAT by author: To find books about a particular author/person, search QCAT by subject heading: To find books on a topic, use a keyword search if you do not know the correct subject heading for a topic. Think of the focus (or key) words that describe your topic and then connect words with AND, OR or NOT. For example: Select useful titles and look at the full record for subject headings. You will see a variety of subdivisions: Click on the subject heading to do a new search or use words from the subject heading to modify your keyword search: Examples of subject headings relating to business: To find bibliographies on a topic, look for the subdivision bibliography following a subject heading: To find biographies on a topic, look for the subdivision biography following a subject heading:

Once you have found call numbers for a few promising books, go to the stacks, where you will find other related titles.

News

The following is a selective list of current business news sources.

For more newspaper databases please consult our Newspapers Guide, and in particular Selected Newspapers.

Business Wire

Hourly headlines of today's news on the net, also includes selected company profiles, from Canada and US.

Canada NewsWire

A 24 month archive of Canadian newswire stories. Database is searchable by keyword, date, organization name, stock symbol, industry, etc.

Canadian Newsstand

Canadian Newsstand Major Dailies includes the business sections of national and leading regional papers. Covers the Globe’s Report on Business and the National Post’s Financial Post. Content updated daily. Globe & Mail and Toronto Star coverage includes today's paper; 2-day embargo period for most other papers.

Canoe Money

A Canadian business and financial news portal.

Factiva

Covers international news and business information. Includes general business and industry magazines, company reports, and historical market data. Contains same-day and archival coverage of key newspapers, including The Globe and Mail, The Wall Street Journal and Financial Times (London). Coverage varies by publication.

Financial Post (National Post)

Stories from today's Financial Post and searchable back 60 days.

Marketwire

Regional Business News

75 business journals, newspapers and newswires covering all metropolitan and rural areas within the United States. Full text.

Report on Business (Globe and Mail)

Stories from today's Report on Business and searchable back 7 days.

Reuters

ViewsWire - Business Intelligence on 203 Countries

Produced by Economist Intelligence Unit, supplies daily information about key economic, political and market developments around the world. Provides analytical briefings on the implications of world events for business.

Companies

Use the databases described in Articles to learn more about companies and the industries they're in. Search company names and people, use 'keywords' that describe the product, technology, or industry sector. In business research no single article or source will provide all the answers. Bits of Information from a variety of sources will however start to add up to a coherent picture.

Annual Reports

... are the primary source of corporate financial information for publicly-held companies. A public company's annual report is available on its website. If the company is private, annual reports will not be available for public distribution. More... finding annual reports.

Financials

Profiles & Directories

Rankings

Canadian Business  

Includes Investor 500 (outlooks for key sectors and the best bets in each, published in the July issue and Tech 100 (Click on Technology - Companies to find the annual listing of Canada's largest publicly traded technology companies.

Financial Post 500  

Forbes.com

Includes links to:
Forbes 2000 (top 2000 global companies)
American's Largest Private Companies

Inc. 500

America's fastest growing privately held companies:

The 200 Best Small Companies
America's Best Big Companies

Report on Business Magazine (Globe and Mail)  
HF5003.R4 from 1986- (microfilm)
Online from 1986- (monthly, via CBCA)

Top 1000 (June issue, latest year only)
Canadian companies are listed by revenue. Has a number of tables, including top 300 private companies, top R&D, top employers, top crown corporations. It is produced annually.

Earnings Call Transcripts

Often held after the release of a public company's quarterly earnings, conference calls between top management and investors can be a great source of information. Conference calls are an opportunity for the CEO or CFO to speak informally and candidly about the company's past performance and its future prospects. Informed analysts can ask questions that address their current concerns.

Transcripts of these conference calls are available:

Factiva

CQ FD Disclosure: In Factiva, select "Source" and locate the publication CQ FD Disclosure. Then use a keyword search to find conference call transcripts for your company, product, or industry.

Fair Disclosure Wire

In ABI/Inform, search by publication title for Fair Disclosure Wire. Within this publication, search by company, product, or industry to locate relevant conference call transcripts.

Seeking Alpha Transcript Center

Freely available on the web, the Transcript Center can be searched by company or product to locate relevant conference call transcripts. Transcripts can be grouped by industry and a schedule of upcoming conference calls is also available.

Financial Markets

Databases & Reports

Stock Exchanges

The Globe and Mail and Financial Post carry detailed Canadian and International stock prices. Use stock exchange or business news sites for stock quotations, prices and charts.

Toronto Stock Exchange (TSX)  

Montreal Exchange  

Canadian National Stock Exchange (CNSX)  

NASDAQ (National Association of Securities Dealers Automatic Quotation System)

New York Stock Exchange/NYSE Euronext

London Stock Exchange

Tokyo Stock Exchange

Stock and Commodity Exchanges (list compiled by Rutger's University Libraries)

Dow Jones Averages

Includes the latest readings of the stock market as well as charts going back to 1896, and an easy way to find the averages' closing levels on any day in history.

Bonds

FP Bonds, Canadian Prices  
REF HG5153.C3 from 1998-

FP Bonds, Corporate  
REF HG5153.C67t from 1998-

FP Bonds, Government  
REF HJ8513.G68t from 1998-

InvestinginBonds.com

Sponsored by the nonprofit Bond Market Association. Provides an introduction to investing in bonds, prices for daily municipal bonds, as well as a research area which "offers bond market statistics, research reports, historical information, and updates on legislative and regulatory developments".

The Economy

Canada

Bank of Canada

Canada's central bank - site includes economic indicators, currency and interest rates, monetary and fiscal policy, government bonds and Treasury Bills, research and reports.

Canadian Statistics

Quick source of economic data from Statistics Canada. See Government Documents (scroll to Statistics) for more links to Statistics Canada data.

Conference Board e-Library from 1998-

Free registration required. The conference Board of Canada creates and shares "insights on economic trends, public policy issues, and organizational performance."

Economic Indicators (Statistics Canada)

Export Development Canada

Offers online access to reports and weekly reviews about Canadian and global export trends, forecasts and performance, as well as country "snap shots". Facilitates monitoring developments and opportunities in more than 200 international markets. Also provides search access to the collection via the EDC's Economics database.

Industry Canada

Provides monthly and quarterly key economic data for Canada and the Provinces. Also trade and foreign investment, NAFTA, and several in-depth series of research reports.

Canada's major banks provide Canadian, U.S. and International economic reports and data, forecasts, interest rates, and market trends:

BMO Capital Markets - Economic Research

CIBC Economics

RBC Economics Research

"Reports in this section analyze the latest developments and trends in the economy, financial markets and the fiscal policy arena."

Scotiabank - Economic Research

TD Economics

United States

Bureau of Economic Analysis (U.S. Department of Commerce)

Provides GDP and national, regional, industry and international U.S Economic Accounts.

Business Statistics of the United States
US7 BER1 B77 from 1996- (Docs-Most recent Docs Ref)

A time series for economic trends and patterns covering the U.S. economy, industry profiles, and some historical data since WWII.

DRI Basic Economics

Formerly known as CITIBASE, "contains over 6000 monthly, quarterly, or annual time series ending with the latest available observation and going back to 1946, if available".

U.S. Census Bureau

Includes mapping and data extraction tools for social, demographic, and economic statistics.

International

Economist Intelligence Unit

Comprehensive economic, political and business analysis on over 200 countries. Includes market indicators and forecasts: demographics, consumption, average wages, market size and more ....

International Data Base (IDB) (U.S. Census Bureau)

Demographic and socio-economic statistics for 227 countries and areas of the world, with estimates and projections dating back to 1950 and as far ahead as 2050.

International Economic Trends

The Federal Reserve Bank of St. Louis' International Economic Trends. In chart form, data on output, inflation, monetary aggregates, interest rates, government budget, current account, exchange rates and foreign exchange reserves for over 30 countries. Also includes brief essays on topics relevant to the international economy.

International Financial Statistics (IMF) from 1948-
UN9 MF I52 from 1980- (Gov Docs - current year on REF)

Database - produced by International Monetary Fund - international statistics on all aspects of international and domestic finance.

Queen's Government Documents Country Information

Provides more sources for country reports and rankings.

OECD iLibrary

Online library of the Organisation for Economic Co-operation and Development. Access to books, periodicals, and statistical databases.

World Bank Data

Provides data for more than 200 countries, more than 700 time series on national accounts from 1960, balance of payments, trade, and external debt and finance from 1970, social from 1965, and natural resource information.

World Bank eLibrary

E-book collection of World Bank publications and research working papers.

Industries

Use the databases described in Articles to learn more about an industry and the companies in that sector. Search using 'keywords' that describe the product, technology, sector or company names and people. In business research a single article or source will provide all the answers. Bits of information from a variety of sources will however start to add up to a coherent picture.

Note: What are NAICS and SIC codes?

Reports

Associations

Web Search for Industry Association sites

Associations Canada
HS17.A78t (latest at SL Reference Desk)

Encyclopedia of Associations
HS17.G15 (latest at SL Reference Desk)

Government and Statistical Agencies

Queen's Government Documents Website

For Statistics Canada, Industry Canada, US, OECD, EU and other data....

Statistics Canada

Browse by Subject at bottom of page.

Industry Canada

Includes statistics and analysis of industry sectors, trade and the economy. Click By Industrial Sector.

U.S. Business and Industry Census Bureau - Economic Programs

Provides data by sector, includes Annual Survey of Manufacturers and more ...

U.S. Department of Commerce International Trade Administration - Manufacturing and Services

Provides research and analysis. Links to resources on industries such as Aerospace, Energy, Metals, Telecommunications. Find market research, publications, statistics ....

Country Information

European Union

United Kingdom

United States

Other Countries

International Government Information Search

United States Africa Asia and Pacific Caribbean and Latin America Middle East Intergovernmental Organizations Non-governmental Organizations

Dictionaries & Biographies

Dictionaries

Consult dictionaries to understand the concepts and terminology used in business. For additional sources at Queen's, search QCAT by Keyword Boolean:

retail? and dictionaries

Blackwell Encyclopedia of Management
(part of Blackwell Reference Online; 2nd ed, 2008)

Dictionary of Accounting
(part of Oxford Reference Online; 4th edition, 2010)

Dictionary of Business and Management
(part of Oxford Reference Online; 5th edition, 2009)

Dictionary of Finance and Banking
(part of Oxford Reference Online; 4th edition, 2008)

Dictionary of Trade Policy Terms
REF HF1373.G66 2003

French Dictionary of Business, Commerce and Finance : French-English, English-French
REF HF1002.F75 1996t

Handbook of International Financial Terms
(part of Oxford Reference Online)

Biographies

Consult biographical dictionaries for brief information on eminent businesspeople. For general biographical sources see Biographical Resources .

To determine if the Library owns a book-length biography about a specific individual, search QCAT by subject heading. Often biographical profiles are buried in collective works. In this case, search for books on a topic using a keyword search. Consult Finding Books for more information on keyword and subject heading searching.

Online

Print

Who's Who in Canadian Business (2001-2004 available online)
HF3223.W45t from 1980- (latest edition in REF)

American Business Leaders: from Colonial Times to the Present HC102.5.A2H36 1999 (2 Vols)

Biographical Dictionary of American Business Leaders REF HC102.5.A2I53 1983 (4 Vols)

Dictionary of Twentieth Century British Business Leaders REF HC252.5.A2J47 1994

Directory of Directors HF5071 .F49 from 1941 - (latest in REF)

Financial Post directory (online via FP Advisor). Some historical information available.

Websites

Twentieth Century Great American Business Leaders

(Thumbnail sketches, indexed by industry, name, era, and other criteria. Harvard Business School Leadership Initiative-requires registration)

American National Business Hall of Fame

Selective biographies of 'laureates' and 'fellows'.

Canadian Business Resource: Executive Profiles

Corporate profiles of over 50 Canadian business leaders.

Distinguished Women of Past and Present: Business and Finance

Lists biographies found on the web.

Hall of Business

Part of American Academy of Achievement.

Case Studies

INTRODUCTION

"The case method of analysis involves studying actual business situations, written as an in-depth presentation of a company, its market, and its strategic decisions, in order to improve a manager's or a student's problem-solving ability. Cases typically investigate a contemporary issue in a real-life context. There are multiple issues to consider and many 'correct' or viable alternatives to solve the case issues are presented."
(Encyclopedia of Management. (4th ed.) Detroit: Gale, 1999. (p.71))

"The term case studies can be ambiguous: it can mean specific examples from real companies or fictitious stories written to help students learn a topic." The resources mentioned in this guide provide a mix of both types of case studies.

Also visit the Cases and Reports section of our Industrial Relations Subject Guide.

CASES AT QUEEN'S

To find cases in our collection, search QCAT Library Catalogue by author, title, subject heading, or keyword.

To find cases by a particular author/person, search QCAT by author:

Platt, Harlan

To find cases on a topic, use a keyword search if you do not know the correct subject heading for a topic. Search "case studies" and add a key word[s] that describes your topic.

"case studies" and turnarounds
"case studies" and "organizational behavior"

Select useful titles and look at the full record for subject headings.

Corporate turnarounds--Case studies

Examples of subject headings relating to business case studies:

Business ethics--Case studies
Business failures--United States--Case studies
Business networks--Case studies
Corporations--United States--Case studies
Entrepreneurship--Case studies
Industrial management--Case studies
Industrial relations--Case studies
International business enterprises--Case studies
Leadership--Case studies
Organizational change--Case studies
Organizational effectiveness--Case studies
Small business--Case studies
Social responsibility of business--Case studies

FREE CASES

Acadia Institute of Case Studies (Acadia University)

"The Institute's focus is on entrepreneurship and small business operations."

AsiaCase.com: the Asian Business Case Centre

E-catalogue with abstracts.

CasePlace.org

A free, online service of The Aspen Institute's Business and Society Program, which provides abstracts and publisher information for case studies that "pose social and environmental challenges within traditional business problems." Many of the cases listed are from the Harvard Business School and the European Case Clearing House.

Company-Specific Case Studies

IBM
LANSA
Towers Watson
Search companies by Service Area.

On the Case (biz/ed)

Includes worksheets.

The Times 100 Case Studies

Case studies on real companies.

Virtual Economy Case Studies

Looks at the impact of various economic policies on three different groups: People, Business and Government.

BUY CASES

The following case study collections can be browsed by topic and searched by keyword, author and title. Some will allow qualified faculty members to view cases for examination purposes (after registering). Note that you usually need to pay for the cases if you are not a faculty member, or if you are a faculty member and you want to use cases in your class. Generally the full-text can be purchased online.

Darden Business School Case Collection

University of Virginia. An extensive selection of educational tools.

European Case Clearing House

"[T]he largest single source . . . of management case studies in the world. We hold and distribute all cases produced by the world's best-known management teaching establishments, as well as case studies in many languages produced by individual authors from almost every corner of the globe."

Harvard Business School Cases

Must register as an educator to download full-text cases, notes and articles for examination purposes.

Richard Ivey School of Business - Cases

"With nearly 2000 cases in our active collection, the Richard Ivey School of Business is the second largest producer of cases in the world. Approximately 200 new cases are added each year."

Stanford Business School Case Database

"Many cases in this collection are sold through Harvard Business School Publishing. For those cases you will be connected directly to the HBSP site to place your order."

ARTICLES

"Case Studies" is a common subject heading in the business indexes below. Search for case studies as a subject, adding a topic keyword in another search box . Alternatively, under Document Type, choose Case study in combination with topic keywords.

WRITE CASES / CASE ANALYSIS

To find books in our collection about writing, developing and analysing cases, try searching QCAT by the subject heading case method. In Business Source Complete Database 'case method' is also a subject heading. In ABI/Inform Database try a keyword search for case method.

WEBSITES

Application of a Case Study Methodology

Tellis, Winston The Qualitative Report 3(3) September, 1997
Academic article with detailed bibliography.

South-Western College

How to prepare an effective case analysis.

SELECTED BOOKS AT QUEEN'S

Applications of Case Study Research
H61.Y56 2003

Art & Craft of Case Writing
LB1029.C37 N38 2006 (Education Library); 1999 (Stauffer Library)

Case Research: the Case Writing Process
HF1121.L43 1989t

The Case Study as Research Method: a Practical Handbook

Case Study Research: Design and Methods
H62. Y56 2009 (Stauffer, Education)

Case Study Research: Principles and Practices
H62.G47 2007

Qualitative Research and Evaluation Methods
H62.P3218 2002 (Stauffer, Education)

Qualitative Research Through Case Studies
H62.T635 2001

Commodities

1. Selected Key Journals / Newspapers / Databases

NOTE: The print versions of the following selected journals are located in Stauffer Library bound or current periodicals. Search QCAT for holdings details and to search individual online journals.

Barron's

HG1.B27 and online (check QCAT for coverage)

Factiva

Subject > Commodity / Financial Market News > Commodity Markets > Energy, Metals, and more ....

Futures from 1968-

HB3730.F8 (1973-1999)

Journal of Futures Markets from 1981-

HG6001.J68 (1981-2001)

Risk from 2002-

HG4502.R58 from 1995-

Wall Street Journal from 1889-

HG1.W3t Microfilm (1945-1956; 1966- )

2. Statistics, Prices, Multiple Commodity Sources

For daily Commodity Prices see Datastream and selected newspapers on our News Resources guide. (eg. Globe and Mail, National Post, Wall Street Journal).

Datastream

Provides daily statistics, prices, and data sets about commodities, futures, options; real-time and time series. Available at the Queen's School of Business.

CNNMoney.com

Commodity Price Statistics (United Nations Conference on Trade and Development)

Monthly prices starting in January 1960 for selected commodities. See UNCTADstat for statistics.

Country Information (Export Development Canada)

See Commodity Price Update, Oil Market Dynamics, and more...

FedStats

Current and historical prices for a variety of commodities.

International Financial Statistics (IMF) from 1948-
UN9 MF I52 from 1980- (Gov Docs - current year on REF)

Commodity Prices, Market Prices and Unit Values.

International Financial Statistics Yearbook
UN9 MF I53 from 1979- (Gov Docs, latest on REF)

Mineral Commodity Summaries (U.S. Geological Survey)

This annual report provides statistics on over 90 minerals from 1996-

Scotiabank Commodity Price Indices

World Bank (GEM Commodities)

The World Bank collection of monthly commodities prices and indices from 1960 to present, updated on the third working day of each month, as presented in the Commodity Price Data (a.k.a. Pink Sheet), published continuously for more than half a century. Select blue Databank link on the right.

See also Commodity Markets Review

3. Prices by Commodity Group

Agricultural Products:

Chicago Mercantile Exchange(CME)

Minneapolis Grain Exchange (MGEX)

ICE Futures Canada

Chemicals:

ICIS Chemical Business (check QCAT for print and online holdings)
See also:
Chemical Industry: Prices and Statistics Guide (Queen's Library)
How to find current chemical prices in ICIS via Business Source Complete

Construction Materials:

ENR (weekly: check QCAT for print and online holdings)

Energy:

BP Statistical Review of World Energy

World energy historical data from 1965-

Energy Statistics Handbook (Statistics Canada)

International Energy Price Information (U.S. Department of Energy)

CME Group

New York Mercantile Exchange (NYMEX), Commodity Exchange, Inc (COMEX), Chicago Mercantile Exchange (CME), and Chicago Board of Trade (CBOT).

Oilweek

Oilweek Magazine (Check QCAT for print and online)

Ontariogasprices.com

Petroleum Place

Forest Products:

ENR (Engineering News-Record. Check QCAT for print and online holdings)

Official Board Markets (Check QCAT for online holdings)

Metals and Minerals:

Engineering and Mining Journal (Check QCAT for holdings)

Kitco

Metal Prices in the United States through 1998

Metalprices.com

Canadian Average Annual Prices of Selected Metals 1998- (Natural Resources Canada)

Mineral Commodity Summaries (U.S. Geological Survey)

4. Exchanges

Chicago Board of Trade (CBOT)

Chicago Board Options Exchange (CBOE)

CME Group

New York Mercantile Exchange (NYMEX)
Commodity Exchange, Inc (COMEX)
Chicago Mercantile Exchange (CME)
Chicago Board of Trade (CBOT)

Natural Gas Exchange (NGX)

Northern Miner: Commodity Associations and Exchanges

5. Associations

Commodity Floor Brokers & Traders Association (CFBTA - New York)

Futures and Options Association (UK)

Futures Industry Association (International)

National Futures Association (US)

Northern Miner: Commodity Associations and Exchanges

6. Websites

Barron's Commodities

Access to charts, quotes, market reports, API Data, and research.

Commodity Charts & Quotes

Daily commodity futures and financial market information.

Commodity Futures Trading Commission

An independent agency of the U.S. Government.

Commodity Statistics and Information

Mineral Commodities. U.S. Geological Survey

Common Fund for Commodities

"An intergovernmental financial institution within the framework of the United Nations....to support developing countries that are commodity dependent...."

Goldseek

Gold and other metals.

INFO COMM: M@rket Inform@tion in the Commodities Area

United Nations Conference on Trade and Development (UNCTAD). Includes Special Unit on Commodities.

Trade and Markets (Food and Agriculture Organization of the United Nations)

FAQ's

Is a company public or private? Who owns it?

Public companies sell stock to the general public. They are required to disclose certain financial information to their shareholders. Therefore, it is easier to locate information on these companies than on privately held companies. Articles that mention annual results, profits, or "stocks" indicate that it is public. If a company is public and Canadian you'll find it in SEDAR. If a company is public and American you'll find it in EDGAR.

Private companies do not sell stock to the public. No disclosure of information is required. Whatever information a private company makes available is completely up to the individual company. It can be challenging to find information about private companies. To quote Forbes: "Private means private."

For clues as to who owns a company and if it is public or private, search:

Some private company information is available at:

Forbe's - America's Largest Private Companies

Hoover's Company Records

Inc500 Fastest Growing Private Companies

Who Owns Whom: North & South America
HG4538.W423 (latest at REF)

Lists subsidiary and parent companies.

Inter-Corporate Ownership (Statistics Canada)
CD-ROM CA1 BS61 C517 from 1996- (accessible in Documents Data Centre)
Print CA1 BS61 C517 1975-2000 (Documents-Latest in Reference)

Information on ownership of public, private and crown corporations.

Also, search our Business 'Articles' website.

Where are company annual reports?

Annual Reports are the primary source of corporate financial information for publicly-held companies. A public company's annual report is available on its website. If the company is private, annual reports will not be available for public distribution.

SEDAR: annual reports of Canadian public companies
EDGAR: annual reports of U.S. public companies

Also see a company's website: generally 10 years of reports and filings are archived.

Historical annual reports: see the Historical section of this guide.

How does one find corporate filings?

SEDAR (System for Electronic Document Analysis and Retrieval)

Canadian public company filings with the Canadian Securities Administrators (CSA). Now mandatory for most reporting issuers in Canada.

EDGAR (U.S.) (Electronic Data Gathering, Analysis, and Retrieval system)

Performs collection of submissions by companies required by law to file forms with the U.S. Securities and Exchange Commission (SEC)."

Company Filing Databases

Annotated list of links compiled at the University of Miami School of Business. Provides links to international, domestic, and states sites.

International Organization of Securities Commissions, Membership Directory

International corporate filings. Links to websites of SEC-equivalent regulatory bodies around the world.

What are NAICS and SIC codes?

The North American Industry Classification System (NAICS) is an industrial classification system common to Canada, the United States and Mexico. Gradually, the SIC system will be phased out in favour of the NAICS system.

• NAICS Canada 2007
  In Print: CA1 BS12 C501 2007 (Documents Reference)
• NAICS United States 2007
  In Print: US1 PR20 2007N51 (Documents Reference)

The Standard Industrial Classification (SIC) is a useful tool for identifying competitors within an industry. SIC codes group companies based on the products and services produced. SIC codes used in directories and databases are generally the U.S. codes. Print versions of the SIC table of codes can be found in the Canadian Key Business Directory or Standard & Poors Directory.

What are Betas? Where can I find them?

"Beta measures the volatility of a stock relative to the market as a whole, as represented by an index such as Standard & Poor's 500 stock index. A beta that equals 1 means the stock has the same volatility as the market; a beta higher than 1 means the stock is more volatile than the market." (Dictionary of Business Terms by Jack P. Friedman)

Factiva

Choose: Companies/Markets tab > Company > search on a company name or ticker > select Reports in left hand menu > Select from Template list > Ratio Comparison Report. Betas five years for company and industry.

Where can I find Earnings Call Transcripts?

Often held after the release of a public company's quarterly earnings, conference calls between top management and investors can be a great source of information. Conference calls are an opportunity for the CEO or CFO to speak informally and candidly about the company's past performance and its future prospects. Informed analysts can ask questions that address their current concerns.

Transcripts of these conference calls are available:

Factiva

CQ FD Disclosure: In Factiva, select "Source" and locate the publication CQ FD Disclosure. Then use a keyword search to find conference call transcripts for your company, product, or industry.

Fair Disclosure Wire

In ABI/Inform, search by publication title for Fair Disclosure Wire. Within this publication, search by company, product, or industry to locate relevant conference call transcripts.

Seeking Alpha Transcript Center

Freely available on the web, the Transcript Center can be searched by company or product to locate relevant conference call transcripts. Transcripts can be grouped by industry and a schedule of upcoming conference calls is also available.

Historical

Annual Reports

• Annual Reports at Stauffer Library

  A browsable collection of historical annual reports for some key Canadian and International companies is found at the northwest corner of the 4th floor of Stauffer Library. Search our Company Annual Reports database for our holdings.

• McGill Digital Archive: Canadian Corporate Reports

  Ongoing project to digitize McGill’s collection of annual reports of 2,000 Canadian companies.

• ProQuest Historical Annual Reports

  Annual reports of over 800 U.S. companies from 1844-present

Baldwin-Green Study: Canada - U.S. Census of Industry 1867-1940

FP Advisor

Search Historical Reports for "detailed descriptions on operations, 10-year capital expenditure information, 7-year consolidated financial statements, capital stock changes and company history dating back to incorporation for the top currently and formerly traded Canadian companies."

International Directory of Company Histories
REF HD2721.I63 1988 (7 volumes)

Provides 3-7 page histories of companies from around the world.

Lexis/Nexis
(accessible from Stauffer Library Research Stations)

Company&financial/Fin Filings/US fin filing and scroll down for American company annual reports from 1974-1994.

Moody's Manuals

Profiles of US companies. Coverage varies, earliest from 1909 up to 1998. The series include industrials, transportation, utilities and banks. In QCAT search moody's manual by Keyword. In Stauffer Library Compact Shelving.

Survey of Predecessor and Defunct Companies
REF HG4090.Z5F592 (1981; 1985; from 1990- )

Financial Post. Contains name changes, amalgamation and acquisitions affecting Canadian public corporations including companies being dissolved.

The Wall Street Journal
1945- Microfilm HG1.W3t
6/1979- Factiva
1984- ABI/INFORM
Indexes:
1967-1995 REF HG1.W26
1980- National Newspaper Index (delayed 2-3 days)

Marketing

Background Information: Directories, Handbooks, Encyclopedias

Advertising Age Encyclopedia of Advertising
REF HF5803 .A38 2003t (3 vols)

Agency ComPile

US. Profiles of Ad, PR, Direct marketing, Interactive, Design, Sales promotion and Media buying services.

Agency Search

U.S. American Ass'n. of Advertising Agencies. Annual. Agency profiles.

B to B

U.S. Magazine for marketing strategists. Multiple directories, rankings, guides.

CARD (Canadian Advertising Rates and Data)
HF5808. C2C25 (2 months only retained SL REF; 1983- Dec. only retained SL stacks)

Media Information Network. Information on advertising, sales, marketing and corporate communication. Advertising rates and related data available on every significant medium in Canada and on selected International media.

GreenBook

International Directory of Marketing Research Houses and Services

Market Research Handbook (Statistics Canada)
CA1 BS63 C224 (Docs - Latest on Docs REF)

Media Digest 2012-13 (Canadian Media Directors' Council)

National List of Advertisers
HF5808 .C2N3 (most recent 2 years on REF)

Indexes & Databases

The following indexes & databases selectively provide access to magazine, journal and newspaper ARTICLES, REPORTS, and other publications.

Market Share

Market share is defined as a brand's share of the total sales of all products within the product category in which the brand competes. Many company directories will provide rankings of companies by sales which will indicate who the most prominent companies are in specific industries.

It can also be found in trade journals by searching "market share" plus your company or product in one of the databases listed below. It can be measured by comparing data at the company level or by examining sales by individual brand. Watch for figures such as the size of the market in dollars, units of sales, value of shipments or industry sales in addition to phrases such as "market share" and "share of the market".

Also follow the links to company Rankings.

Selected Key Journals

For E-journals available at Queen's:

Library homepage (library.queensu.ca)
   E-Journals
    Business & Economics (By Subject)
     Marketing & Sales and Advertising

NOTE:Print versions of the following journals are located in Stauffer Library bound or current periodicals. Search QCAT for holdings details and to search individual online journals.

Advertising Age
HF5801.A276 (micro) from 1950- . Online from 1986-

Adweek
Online from 1997-

Brandweek
Online from 1991-

Industrial Marketing Management
HF5415.12.E8I53 (1971-2003). Online from 1971-

Journal of Marketing
HF5415.A1J8 (1936-2009). Online from 1936-

Journal of Marketing Research (JMR)
HF5415.2.J66 (1964-2009) . Online from 1964-

Marketing Magazine
HF5415.M295t from 1961- . Online from 1996-

Mediaweek
Online (1994-2011/04/11)

Sales and Marketing Management
Online from 1984-

Demographics and Statistical Data

Social Science Data Centre (Queen's Government Documents)

Provides links to (and more...):

• Canadian Statistics (U. of T.)

• U.S. and International Statistics (U. of T.)

• Statistical Resources

• Census

• special topics, such as Canadian Vital Statistics

• various Statistics Canada sites, including

  • 2006 Community Profiles

  • Spending Patterns in Canada

  • Market Research Handbook
    CA1 BS63 C224 (Gov Docs, latest on REF)

Conference Board of Canada

Browse by Topic, Economic Trends: Metropolitan Data

FP Markets, Canadian Demographics
HC111.F4t (latest year in SL REF)

Demographia

American FactFinder

U.S. Census Bureau.

Bureau of Labor Statistics - U.S. Demographics

Market Research Guide

A guide to resources from Rutgers University Libraries.

Associations and Organizations

Advertising Standards Canada

Canadian advertising industry’s self-regulatory body, which administers the Canadian Code of Advertising Standards.

Advertising Association

An international federation of 31 trade bodies and organisations representing the advertising and marketing industries.

American Association of Advertising Agencies

The AAAA is the national trade association representing the advertising agency business in the US.

American Marketing Association

Business Marketing Association

Expertise in business-to-business marketing and communications.

Canadian Marketing Association

Canadian Newspaper Association

Direct Marketing Association

Institute of Communication Agencies

Who's Who of Canadian Advertising

Interactive Advertising Bureau

Links to Standards & Guidelines and Resources & Research; free registration.

Websites & Portals

Ad*Access

"The Ad*Access Project, funded by the Duke Endowment "Library 2000" Fund, presents images and database information for over 7,000 advertisements printed in U.S. and Canadian newspapers and magazines between 1911 - 1955."

Best Practices (American Marketing Association)

ClickZ Stats

For data on Web/Internet statistics, trends, and market research.

Yahoo! Marketing and Advertising

Ratios

Almanac of Business and Industrial Financial Ratios
HF5681.R25A45 (1985; 1989-90; 1996; 2003- [latest on REF +CD])

Provides financial ratios for companies in various asset ranges by SIC code. Data reported are based on aggregate numbers for IRS records.

eStatement Studies
RMA Annual Statement Studies
HF5681.D39R6t (various years from 1979-1994)
REF HF5681.D39R6t from 2003/2004-

Contains composite financial data on U.S. manufacturing, wholesaling, retailing, service, service and contracting lines of business. Arranged by NAICS code. Can compare one company’s performance relative to other companies in the same line of business.

Factiva

Search the company name in Companies/Markets and then select the Financial Snapshot (under Reports) or Key Financial Ratios (under Custom Reports) to view key financial ratios.

FP Advisor

Search Investor Reports for industry standard ratios for the top 750 publicly traded Canadian companies.

Corporate Analyzer provides access to the most popular data items, including ratios and share price information for the top 1,400 publicly traded Canadian companies.

Industry Norms and Key Business Ratios
Available at Stauffer Library Research Stations (Most recent 3 years)
HF5681.R25I53 from 1985- (most recent 2 years in REF)

Dun and Bradstreet financial ratios for small, medium and large companies, organized by SIC code.

Electronic version is an Excel spreadsheet containing the most recent 3 years worth of data. Click on the Industry Norms link, then open the Excel spreadsheet to search the product. If you need help refer to the user manual included.

Statistics Canada

Quarterly financial statistics for enterprises (ratios for Canadian industries)

Financial and taxation statistics for enterprises (ratios for Canadian industries)

Value Line Investment Survey
Print: REF HG4501.V26

Dense, single-page reports on major public companies. Stock performance, financials and ratios.

Help with Ratios:

Business Development Bank of Canada
Financial Ratio Savvy

Writing Proposals/Plans

The following selected resources provide helpful information about writing business proposals and plans, preparing business presentations, and more.

For additional sources search QCAT by subject heading:

Proposal writing in business
Business presentations
Business writing

The Art of Lecturing: a Practical Guide to Successful University Lectures and Business Presentations
PN4193 .L4 A337 2007 (Stauffer Library Books)

Association for Business Communication

Business Communication Quarterly
The Journal of Business Communication

Bplans.com

Business Plans Handbook (11 vols)

Entrepreneur's Guide to Writing Business Plans and Proposals
HD62.5 .C423 2008 (Stauffer Library - Books)

How to Write a Business Plan (1999)
HD62.5 .M39 1992 (Education Library - Books)

How to Write Proposals that Produce
HF5718.5 .B69 1992 (Stauffer Library - Reference)

IT Project Proposals: Writing to Win

Public and Professional Writing : Ethics, Imagination and Rhetoric
HF5718.3 .S87 2005 (Stauffer Library - Books)

Write a Business Plan (U.S. Small Business Administration)

Writing for a North American Business Audience (Purdue University)

Theses

Queen's

To find theses and dissertations produced at Queen's, search the following:

• The Library Catalogue (QCAT)

  QCAT is the primary tool for finding theses written by Queen's students.
  • Search by author, title, subject or keyword.
  • Search by department using a keyword search to retrieve all theses associated with that department:     Queens and history and thesis.
  • Note the call number (either in print, microfiche or online) and location:
    • In print theses are denoted by the call number Thesis MA or Thesis PhD and are located in the University Archives (print copies do not circulate).
    • Additional copies of each thesis may be available on microfiche (call number Microfiche 390) and housed in the Microforms section of Stauffer Library (lower level).
    • Theses may be available online via QSpace.

• QSpace: Theses & Dissertations

  • Queen's theses published since July 2007 are available online via the Queen's institutional repository (QSpace) and are linked in QCAT. 
  • Search full text by keyword in addition to search by author, title, subject and abstract.

• ProQuest Dissertations & Theses @ Queen's

  • Full text online since 1997, with some retrospective full text coverage for older graduate works.
  • Citations and some abstracts since 1965

Canada

• Theses Canada

  1965 -   (microform)
  1998 -   Electronic theses and dissertations are harvested monthly from Canadian universities. However, for those that have been digitized by ProQuest Disserations & Theses, there is a four-year contractual time lag to access fulltext. Available to anyone on the web.
  
  NOTE: Library and Archives Canada (LAC) ceased its interlibrary loan (ILL) service as of December 2012. Queen’s is no longer able to borrow material held at LAC which includes newspapers and archival material on microfilm and Canadian university theses.

• ProQuest Dissertations and Theses

  A comprehensive collection of dissertations and theses from around the world from 1861-present.
  Full text since 1997, with strong retrospective full text coverage for older graduate works.
  Abstracts since 1980 for doctoral dissertations and since 1988 for masters' theses.
  Citations since 1861.

Repositories

Search for full text of open access dissertations and theses by searching the following sites:

• OpenDOAR - the Directory of Open Access Repositories
• PQDT Open
• OpenThesis
• PhdData
  An open database of doctoral dissertations in progress around the world.

United States

• ProQuest Dissertations and Theses

  A comprehensive collection of dissertations and theses from around the world from 1861-present.
  Full text since 1997, with strong retrospective full text coverage for older graduate works.
  Abstracts since 1980 for doctoral dissertations and since 1988 for masters' theses.
  Citations since 1861.

International

• ProQuest Dissertations and Theses

  A comprehensive collection of dissertations and theses from around the world from 1861-present.
  Full text since 1997, with strong retrospective full text coverage for older graduate works.
  Abstracts since 1980 for doctoral dissertations and 1988 for masters' theses.
  Citations since 1861.

• Center for Research Libraries

  CRL holds more than 800,000 doctoral dissertations outside of the U.S. and Canada.
  Search dissertations in the dissertations section of the CRL catalogue.
  Digitized dissertations can be searched in the catalogue's e-resources section.

• Networked Digital Library of Theses and Dissertations

  A collection of more than 800,000 international full text theses and dissertations.

• Google Scholar

  Try searching Google Scholar for theses posted on institutional digital repositories or on personal web pages.

• Scirus

  A web search engine devoted to Science and Technology.

• WorldCat

  Search for dissertations, theses and published material based on theses catalogued in WorldCat by OCLC member libraries worldwide.
  In Advanced Search, you can search by author, title, subject, year, and keyword.
  Under Subtype Limits, select Theses/Dissertation from the Any Content menu.

• Austria

  • Österreichische Dissertationsdatenbank

    The Austrian dissertation database contains the bibliographical data of dissertations approved in Austria from 1990 on, and in most cases the relevant abstracts. (This website is hosted by the National Library of Austria).

• Australia

  • Australasian Digital Theses Program

    Search for full text digital theses from Australian and New Zealand universities.

• Britain

  • EThOS

    Access to doctoral dissertations (paper and electronic) from UK institutions of higher education.

• Europe

  • DART-Europe

    Access to full text theses and dissertations from many countries in Europe.

  • Europeana

    Additional electronic dissertations from other European libraries.

• France

  • Système universitaire de documentation

    Provides access to records and some electronic theses and dissertations published at French research institutions.
    
    

  • Fichier central des thèses

• Germany

  • DissOnline

    DissOnline provides information on the subject of electronic university publications. It can be used to find out directly all about online dissertations and post-doctoral theses. Sample documents can be downloaded to provide help in the creation of electronic university publications. For more information about the portal, please go to German National Library website (DNB).

• México

  • TESIUNAM: Tesis del Sistema Bibliotecario de la Unam

    (Theses from the National University of Mexico / Universidad Nacional Autónoma de México). To search for electronic theses, click on “tesis electrónicas (REDUNAM).”

• Middle East

  • EThOS

    The Center for Research Libraries and the British Library have made available online 400 UK doctoral theses focusing on the Middle East, Islamic studies, and related subjects. More information.

• The Netherlands

  • NARCIS

    Some Dutch e-theses are available through NARCIS.

• Spain

  • There are several portals/catalogues in Spain for theses and dissertations. Here are some examples listed on Spain’s National Library website:

  • Spain’s Ministry of Education thesis database (TESEO)

  • Biblioteca Virtual del Español (on the Biblioteca Virtual, Miguel de Cervantes website)

  • Universidad Complutense de Madrid’s catalogue

  • TDX (Tesis Doctorals en Xarxa)

    This is a cooperative repository of digital theses from the University of Cataluña and other autonomous communities (such as Murcia, Cantabria, Barcelona, and Oviedo)

• Switzerland

  • For print and electronic dissertations, please consult the Swiss National Library website.

• Taiwan

  • NDLTD

    National Digital Library of Theses and Dissertations in Taiwan is an open full-text permanent archive of scholarly research in Taiwan.

• Other Latin American Countries

  • Some electronic theses from Bolivia, Brasil, Chile and Peru can be found at Cybertesis.NET, a portal created by the University of Chile (Information Services & Library System) that provides an easily accessible tool to full text electronic theses published in different universities of the world.
    
    For more university/national library catalogues, search for the word University/Universidad and the country (Argentina, Peru, etc.) in Google. Find the link to the library (biblioteca) and search the catalogue for theses (tesis). You may need to click on the advanced search function (búsqueda guíada or búsqueda avanzada) and select tesis as a format or type.

Websites

Academy of Management

Professional association for scholars dedicated to creating and disseminating knowledge about management and organizations.

Canada Business Network

Government services for entrepreneurs

Catalyst

"Expanding opportunities for women and business"

Conference Board

A business membership and research organization.

Entrepreneur's Reference Guide to Small Business Information

Compiled by Library of Congress, Business Reference Services.

Industry Canada

Canada's business and consumer site.

Intute: Business & Management

University of Bristol, University of Newcastle upon Tyne. Portal of business resources on the web.

ipl2 - Business and Economics

Merger of Internet Public Library and Librarians' Internet Index.

Knowledge@Wharton

University of Pennsylvania bi-weekly resource "offers the latest business insights, information and research from a variety of sources."

Management Best Practice

Website managed by the Department of Trade and Industry, U.K.

Project Syndicate: Economists' Club

Commentary and opinion in short essays from prominent economists, business leaders, and policymakers discussing and debating current economic issues.

U.S. Chamber of Commerce

Yahoo Finance