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Queen's University Library

I click a full-text article/ebook and get "This item is not available online." How do I get to the full-text?

There are many different reasons why you might see the "This item is not available online" message:

  • There is an error in the citation.
  • There is no full-text version of the item available online.
  • Queen's Library does not have a subscription to the online version of the journal in question.
  • In the case of a very recent article, the text may not yet be loaded on the publisher's website.

Here are some alternate paths to the full-text:

  • Click the "Check for a print copy" link to see whether the Library has an alternate copy (print, microform, or even a different electronic version).
  • For articles: do a journal title search to see if the Library has a subscription to the source journal/newspaper/magazine.
  • For ebooks: do a new search in the QCAT Library Catalogue.
  • If it looks like the Library doesn't own the item, order a copy ($3.00) via interlibrary loan.
  • Contact Us

More information: About Get It @ Queen's.

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Last updated: 03 September 2010