Connect from Off-Campus Login

On this page:

• What's available from off-campus
• How to use the off-campus web proxy service
• Access permissions & restrictions
• About the web proxy software (EZproxy)
• Known database problems
• Report a problem & get help
• Off-Campus Link Creator - create links to Queen's-only resources
  

What's available from off-campus

The off-campus web proxy service only supports access to restricted/paid-access Queen's resources, including:

• Most online journals & ebooks
• Most library databases (Scholars Portal, Web of Science, Ovid, EBSCOhost, ProQuest, etc...)
• Google Scholar
• Exambank & Law Exams

Browse the full Off-Campus URL List.

How to use the off-campus web proxy service

Login:

1. Go to the Connect from Off-Campus login screen and enter your Queen's NetID and Password
2. To visit a specific link/URL: copy-and-paste the desired URL into the URL box.

The key thing to remember is that, once you are logged in, you can only follow links.  Once you open a new browser window or enter a new URL directly into your browser address box, you will be taken out of the connected environment.

Navigation tips:

• Once you login, you will be 'connected from off-campus' as long as you continue to work within the SAME web browser window. If you open up a new browser session/window, you will NOT be proxied in the new session/window.
• Do not use your Home button, your favorites or bookmarks.
• Your proxy session will timeout after 2 hours of inactivity.
• To exit from the proxy, close your web browser.

How to tell if you are properly connected:

As long as you can see "proxy.queensu.ca" in the URL in your browser window (see picture above), you are still connected.

Access permissions & restrictions

Off-campus access to library resources is provided for:

• Current students (full and part-time)
• Faculty members (including Emeritus professors)
• Current employees (including permanent, temporary, contract, or visiting)
• Users who are sponsored by a department (via the department's IT Administrative Representative)

You must have a valid Queen's NetID to properly authenticate.

Why is it necessary to authenticate with a valid NetID? The library system must sign a licensing agreement with our online content providers, which requires us to ensure that only current members of the Queen's community uses these resources.  We only restrict access when a license agreement requires us to do so.

Unfortunately, we cannot provide off-campus access to:

• Alumni
• Former staff
• Students who are not currently enrolled & paying tuition fees
• Adjunct professors/lecturers who do not have a current or future teaching contract

About the web proxy software (EZproxy)

The web proxy off-campus service uses EZProxy as its underlying software.  EZProxy allows users to sign in to a proxy server which acts on behalf of a computer being used in a remote location.

To create URLs to Queen's-only resources that work from off-campus locations:

• Off-Campus Link Creator

Known database problems

The following databases do not function properly (at the point of viewing full-text) when accessed from a Mac OS, regardless of whether you are on or off campus:

• CivilENGINEERINGnetBASE
• ElectricalENGINEERINGnetBASE
• ENGnetBASE
• ENVIROnetBASE
• MechanicalENGINEERINGnetBASE
• TELECOMMUNICATIONSnetBASE 

Report a problem & get help

• Report a Problem
  Experiencing problems with off-campus access?  Need to let us know if there is a Library URL that should be added to the off-campus URL list?  Send us a message.
• Queen's IT Services Help & Support
  Contact ITS if you have problems with your NetID and login
• Ask a Library Question
  Contact Queen's University Library if you have problems accessing specific library resources