Queen's University Library - News Releases Queen's University at Kingston, Canada
Wednesday, 30 October 2002

New Borrower Services from Queen's University Library:
Electronic Notification and Adjusted Loan Policies

Electronic Notices

Notices pertaining to recalls of library books, as well as notices for overdue books, are now being sent electronically to Queen's students, faculty and staff who have a Queen's email account. In practical terms, this means that:

  • Queen's patrons with library material checked out and not returned or renewed by the due date, will receive an email notice two days after the material was due.
  • Queen's patrons with books on term loan which subsequently have been recalled by another Queen's patron, will be notified by email to return the book.
Queen's email addresses are the only addresses being loaded into library records:
  • For faculty and staff:   The Library receives and uses the same email addresses as are found in the online Queen's University Telephone and Email Directory. Staff and faculty can update their email listings via a webform.

  • For students:   The Library receives and uses the Queen's email addresses which students have activated as part of the University Registration process. It is vitally important that students check their Queen's email accounts regularly, not only to receive Library notices in a timely fashion but also because other Campus departments also are using this email address as their primary communication method with students (cf. Why it's important to use QLINK!). If absolutely necessary, students can forward their Queen's e-mail to another regularly-checked account.

Adjustments to Borrowing and Fine Limits

To facilitate electronic renewal and better meet patrons' needs, the book borrowing limit for graduate students, staff and faculty has beeb raised from 50 to 100 items. The fine limit (at which point renewal or borrowing privileges are blocked) has been raised from $20 to $50 for graduate students and to $100 for faculty and staff. This will allow more flexibility for electronic renewal and better accommodate patrons who have Interlibray Loan charges applied to their library record.

The overdue book limit (at which point renewal or borrowing privileges are blocked) has been raised from 5 to 50 for students and from 5 to 100 for faculty and staff. This will allow electronic renewal of material that is late.

Comments and suggestions about these, and all, Library services are always welcome!

For more information, to send comments or to ask questions, contact:

Jill Baker
Chair, Access Services Functional Team
Queen's University Library
Phone:   (613) 533-2836

30 October 2002
Queen's University Library, Kingston, Ontario, Canada
http://library.queensu.ca/libdocs/news/2002oct30.htm
Questions & Comments are Welcome