2010 LibQUAL+ library service quality survey
Posted: January 27th, 2010From February 1-19, 2010, Queen’s Library will be participating in LibQUAL+, a survey about the quality of library collections and services. Shorter than previous LibQUAL+ surveys, the 2010 survey consists of 12 core questions and will take approximately 8 minutes to complete.
The results of the LibQUAL+ survey will:
- let us know how we can best focus library services to continue to meet the needs of the Queen’s community, particularly in this period of budget cutbacks and ever increasing fiscal constraint;
- help us better understand how groups within Queen’s community evaluate library services;
- allow us to compare Queen’s results with other university libraries to inform best practices.
Invitations to participate in the survey will be emailed to a representative sample of Queen’s students and faculty members. If you receive an invitation to participate in the survey, please take a few minutes of your time to respond.
User feedback is essential in maintaining a quality library system. The Library welcomes comments from all members of the Queen’s community. If you have not received an invitation to participate in the survey but have a comment or suggestion to share, please contact Paul Wiens, University Librarian.
The Library values the opinions of its users and we thank you in advance for your valuable input.
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