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Queen's University Library

Queen's University Library

Library News

Information Desk in Stauffer Library

Posted: November 18th, 2015

Returning students, faculty and staff may have noticed some changes in Stauffer Library this year.  This summer, the Information Desk, which included IT Services’ Support desk, Research Help and the QLC Student Assistants, was removed to make room for new comfortable seating and outlets for charging devices.  We’ve moved a number of armchairs into the area until the new seating arrives, and are happy to see them getting lots of use. We think you’ll be enjoy the new curved couches and tables we’ve selected, and look forward to your feedback about this and others changes you notice in the library.

The removal of the desk is part of a larger change at all service points across the library system.  Over the last two years, the library has undertaken a review of its public services with the goal of providing the best possible interactions, both online and face-to-face in each of our locations.  As a result of this review, all service points in the library are now part of one unit called Information Services.

There is now one service point on the main floor in Stauffer Library, which includes services such as research help, circulation, interlibrary loans, and reserve.  If you need help, please go to the desk and we will help you, whether it is referring you to the Writing Centre, the Adaptive Technology Centre or a subject-specific liaison librarian.

Please stay tuned to the Library News page as we post updates about this exciting new change.