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Library News - Library Services

Course Reserves Information

Posted: August 12th, 2010

For information on reserving print materials for courses you are teaching, as well as tips for integrating online library resources into your course reading lists, please visit our course reserves page.

Course Reserves are only one of many services the Library offers for faculty and instructors.

Introducing the Summon Search Box

Posted: July 30th, 2010

Library homeYou’ve told us what you want from a library search tool. Beginning today, we’re hoping that you’ll find that Queen’s Library offers an improved search experience with the introduction of Summon.

Summon streamlines the research process by enabling you to search quickly and easily across the catalogue and many of our electronic resources from a single search box. With Summon, you can discover and access reliable and credible library content – print and electronic books, single articles to entire e-journals, newspapers, theses, media and more.

Summon Features

Summon

  • Single search
    Provides a Google-like search experience, so you can use one search box to discover credible and reliable library content.
  • Relevant results
    Delivers search results in a relevancy-ranked list so the most relevant results appear at the top of the list.
  • Results refinement
    Navigate and narrow search result sets using multiple methods, such as filtering, faceting and sorting.
  • Full-text filter
    Results set can be limited to items immediately available in full text online.
  • View and Export Citations
    Search results can be easily formatted and citations exported to bibliographic software like RefWorks or cut-and-paste into a Word document, printed or emailed.

New and Improved QCAT

New QCATFor those who prefer the old-school search experience, we’re also rolling out some improvements to the QCAT Library Catalogue. Updates include:

  • Use your NetID to access “My Library Account” (no more digging through your wallet for your barcode!)
  • View item locations on library floorplans
  • Permanent URLs to QCAT records
  • Direct export to RefWorks
  • Links to Google Books
  • Fresh new design

Preview the new and improved QCAT (to launch in early August)

Tell us what you think!

Many of these changes were inspired by feedback from our library’s users. Let us know what you think via our feedback form, or share your comments below.

LibQUAL Survey 2010 Results

Posted: April 5th, 2010

The 2010 LibQUAL+ Library Service Quality survey was distributed to 5000 undergraduate students, 3900 graduate students and to all teaching faculty at Queen’s University. Nearly 2,000 students, faculty and staff completed the survey (a response rate of 18%). Over 40% of respondents also supplied written comments.

The preliminary survey results are now available on the Library’s LibQUAL 2010 webpage.  Library staff have begun to review the survey data and comments, which will help to inform the Library’s service plans.  A more detailed analysis and response will be posted early next fall.

Thank you to all of the participants who took the time to provide valuable feeback.  Congratulations to grand prize winner A. Sloan (Mechanical and Materials Engineering) and the secondary prize winners in the LibQUAL Survey draw!

Self-Check Service at Stauffer Library

Posted: March 3rd, 2010

Stauffer Library needs your help assessing two new Self-Check machines.  Located  in the atrium between the spiral staircase and the standing quick-stop computer terminals, each machine has an intuitive and easy to use touch screen that offers step-by-step instructions to guide you through the check-out process.

If you have used either machine, please take a moment to let us know what you think.  Please specify whether your comments apply to the flat surface machine on the left (Sentry) or to the V-shaped machine on the right (3M).

Additional questions or comments may also be posted to this page.

Library printers configured for double-sided printing

Posted: January 11th, 2010

Beginning Monday, January 11, printers in all Queen’s campus libraries will print on both sides of each page by default. Users may choose single-sided printouts by changing the printer settings from their workstation, as follows:

  1. Select Preferences or Properties from the program’s print job screen;
  2. Click the Finishing tab;
  3. Un-check the box to Print on Both Sides.

Please note that page counts from some software programs (e.g., Internet Explorer) are sometimes inaccurate, occasionally resulting in a 10-cent overcharge on some print jobs. In the current environment of budgetary constraint, we regret that the Library is unable to provide printing refunds or to offer incentive pricing for double-sided printing and copying. Despite rising equipment and toner costs, the Library has maintained fixed printing and copying prices for nearly a decade.

This change has been implemented at the request of a number of environmental sustainability clubs and advocates at Queen’s, following a successful Fall term trial period in Stauffer Library. The Library is pleased to support sustainability efforts at Queen’s.

Send an online postcard to support Knowledge Ontario

Posted: January 6th, 2010

Knowledge Ontario is a collaboration of libraries, cultural heritage organizations, and educational institutions.  Knowledge Ontario was established to connect individuals in Ontario with a variety of online resources at no charge.  Here at Queen’s University, Knowledge Ontario offers faculty, students and staff a wealth of resources, including:

  • Academic OneFile (peer-reviewed, full-text journal articles from the world’s leading journals and reference sources)
  • Eureka CC (full-text to 11 French Canadian news sources and 20 Ontario dailies, including the St. Catharines Standard)
  • CPI.Q Canadian Periodicals (index to articles in journals, magazines, and newspapers published in Canada)

Knowledge Ontario is collecting testimonials from users across Ontario through a new e-postcard campaign.  If you have found the KO resources useful in your research and/or teaching, please take a moment to share your support for this important initiative: http://www.knowledgeontario.ca/testimonials/

Please renew your books over the holidays!

Posted: December 1st, 2009

Please remember to return or renew your books for the holiday period. To renew your books online, log in to MyQueens or the Library’s online renewal service. We regret that the Library is unable to apply automatic loan extensions during the holiday break.

Queen’s Library Receives Top Marks in 2010 Globe & Mail Canadian University Report

Posted: October 23rd, 2009

Queen’s Library has once again been recognized with top honours in the Globe and Mail University Report, receiving the only A+ for overall library satisfaction in all university categories.

The Library also received top marks for hours of operation (A+), online library resources (A+), total library holdings (A) and availability of study space (A-).

Thank you to all of the students who participated in the survey.  Your recognition and support are greatly appreciated!

Queen’s Library Supports Online Access to Course Readings

Posted: September 25th, 2009

A new web site developed by Queen’s Library, following consultation with faculty, students, and administrators, aims to improve access to course readings for Queen’s students:

Creating Course Reading Lists

The Creating Course Reading Lists site provides new recommendations for faculty to keep in mind when preparing course readings for Winter 2010 and beyond.  It is designed to assist faculty in leveraging the opportunities created by the increasing availability of electronic information resources, in combination with current and emerging online learning environments.  The site includes guidelines and advice relating to online access and fair dealing, as well as the Accessibility for Ontarians with Disabilities Act.

Recognizing that electronic versions of course readings are not always available and that print readings remain the recommended option in some circumstances, the site also provides links to services which support print-based course materials, including the AMS Publishing & Copy Centre and the Campus Bookstore.  The Library will continue to offer reserve reading services for print materials where appropriate, but encourages instructors to utilize electronic resources whenever possible.

The new site is the culmination of extensive review and consultation undertaken by the Library’s Course Readings Working Group, whose membership included Maggie Berg (English Department and Educational Development Faculty Associate at the Centre for Teaching and Learning), Wendy Huot (Web Development Librarian), Brad Murphy (ITServices), Sharon Musgrave (Stauffer Library Access Services), Brenda Reed (Education Library), Mary Claire Vandenburg (Stauffer Library Learning & Research Services), and Martha Whitehead (Associate University Librarian).  The group would also like to thank Michele Chittenden (Adaptive Technology Centre) and Jeanette Parsons (Queen’s Accessibility Coordinator) for accessibility advice, and Diane Kelly (Queen’s Legal Counsel) and Laura Murray (English Department and Chair of the Copyright Committee of the Canadian Federation for the Humanities and Social Sciences) for advice on copyright and fair dealing. The group’s report is available on the Creating Course Reading Lists web site.

Extended: Stauffer Printers set for Double-Sided Printing

Posted: September 9th, 2009

At the request of a number of sustainability groups at Queen’s, Stauffer Library has launched a pilot project to assess the impact of changing the settings on library printers to double-sided printing. Print jobs sent to any Stauffer Library printer station will now print double-sided by default.

Please note that page counts from some software programs (e.g., Internet Explorer) are sometimes inaccurate, occasionally resulting in a 10-cent overcharge on some print jobs. We regret that the Library is unable to provide printing refunds.

If you require single-sided printouts and/or wish to avoid any overcharge, you must change the printer settings manually:

  1. Select Preferences or Properties from the program’s print job screen;
  2. Click the Finishing tab;
  3. Un-check the box to Print on Both Sides.

The pilot period has been extended through the end of the Fall term. In the meantime, we continue to welcome feedback from Library users. Please use the comment section here to share your opinion.

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