FAQs about Omni

What are some of Omni's highlights?

Instead of having both Summon and QCAT, the library catalogue, Omni is a single integrated search tool.  Highlights of the new search include the option to: 

  • Discover collections at Queen's and all 14 Ontario partner institutions.  

  • Refine by resource type, library collection, focused subjects, availability, and more. 

  • Browse physical materials on the shelf using Virtual Browse. 

  • Follow citation trails from references within an article, and those that cite it. 

  • Request materials beyond Queen's as you discover them. 

  • Pin, collate, and tag materials in your favourites file for easy retrieval.  

  • Cite, email, and export to a citation tool to manage your information.    

How can the Queen's community learn more about the new system? 


You can refer to the Omni Search Tips guide and/or attend a drop-in session. All sessions in January will be held in Stauffer Library Seminar Room 121 (located on the main level, across from the information desk):

  • Tuesday, Jan. 7, 11 am-12 pm
  • Thursday, Jan. 9, 11am -12 pm
  • Friday, Jan. 10, 12-1 pm
  • Monday, Jan. 13, 11 am-12 pm
  • Tuesday, Jan. 14, 3-4 pm
  • Thursday, Jan. 16, 12-1 pm
  • Tuesday, Jan. 21, 3-4 pm
  • Wednesday, Jan. 22, 12-1 pm
  • Friday, Jan. 24, 12-1 pm
  • Monday, Jan. 27, 10-11 am
  • Monday, Jan. 27, 2-3 pm
  • Tuesday, Jan. 28, 11 am-12 pm

RMC Faculty and Students

To access your Library account, please Ask Us and we will provide you with a password.  

How did borrowing, lending, fines, and fees policies change?

  • ALL regular loans will be 120 days for our Queen’s Community (Undergraduate, Graduate, Faculty and Staff), RMC, local teachers, and partners (excludes reserves, limited loans, and multimedia).
  • Late/overdue fines will no longer apply to the Queen’s Community (Undergraduate, Graduate, Faculty and Staff), RMC, local teachers and our partners (excludes lost, recalls, and reserves)
  • Borrowing limits of 500 items for all borrowers (with some exceptions).
  • If an item is out at Queen’s, you may request it through Interlibrary loan (RACER). By Spring 2020, more streamlined requests from our partners will be available in Omni.

Some local changes:

  • Reserves:  Items that are not returned within 7 days will be listed as “lost” and will incur $150 fines ($125 for the item and $25 processing fee).
  • All previously assessed fines will remain on your account based on policies at the time they were accrued.

Can I still link to material in Ares (e-reserves)? 

  • ‘Permanent’ links to QCAT records will not work as of Dec. 12, 2019.   
    i.e. Links beginning with https://qcat.library.queensu.ca/... 

  • Summon links will not work as of Dec. 12, 2019.  
    i.e. Links beginning with https://queensu.summon.serialssolutions.com...  

  • For detailed instructions and further information about placing course materials on reserve, please visit Course Reserves.  Please contact the reserves staff (library.reserve@queensu.ca) for more information.

Why did the library switch to a new search system?

The current library system is 20 years old and was primarily designed to manage physical collections. While the old system has served us well, the new one offers a library search tool that is in use by many academic libraries around the world. This new tool is part of a complete new system that allows us to improve: 

  • Management and preservation of library collections  

  • Discovery of and access to collections at Queen’s, other university libraries across Ontario, and beyond 

  • Streamlined discoverability of resources using new filters for refining results 

Why a shared system? 

By implementing the new system together with our 13 partner institutions, we’ll have the common infrastructure needed to work together in new ways, share expertise, collaborate more efficiently in managing and preserving our collections, and offer broader access to resources for our communities. 

Who do I contact for further information? 

Please Ask Us.

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For help locating resources, using the library, or to request a research consultation, try our Ask Us service.

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