Requesting Library Materials in Alternate Formats

Student, staff, faculty, and community members with a print disability may request print library materials in alternate format, if they have a print disability. Staff will send the request for digitization through the ACE repository.

Accessible Content E-Portal (ACE) is a repository of accessible format texts available to users with print disabilities at participating Ontario Council of University Libraries (OCUL) institutions. 

  • The repository is a good resource for print library material that has already been digitized.
  • Alternate formats include PDF, DAISY, TXT and ePUB.
  • Please provide staff with as much information as possible about the book you are requesting.
  • A unique token (password) is required to use the ACE repository. Tokens are available by emailing Tokens are valid for four academic years or for your time at Queen’s, whichever comes first.


Queen’s Library is a member of HathiTrust. Faculty, students, and staff have access to a digital archive of over 3 million items from research libraries around the world.

Queen's Library is able to provide access to most items in the HathiTrust Digital Library to users who have a print disability via the HathiTrust Accessible Text Request Service

If you would like to request a HathiTrust item, please email us at We will place a request on your behalf.

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