Frequently Asked Questions


Summon is a search engine that provides credible, relevance ranked results from the library’s online and print collections in a single search.

It searches through a massive collection of books, scholarly journals, newspaper articles...

Technology Borrowing

Yes you can.

Check Audio Visual Equipment to see a description of multimedia facilities available at the library. You can also borrow from the Queen's University AMS Student Government.

Scholarly Publishing

Open Access to research results means providing free and immediate access to scholarly research online, thus increasing exposure and potential impact both within the academy and beyond.

Unrestricted access to research for redistribution...

Open Journal Systems

It is suggested that you look over the OJS @ Queen's and Getting Started sections to get an idea of the types of decisions you will need to make about your journal.

OJS can publish in a variety of formats, the most common being HTML, PDF, GIF and JPEG. Streaming of audio and video is also possible.


QSpace will give your paper a URL that will never break – in 20 years and beyond, a citation to your paper that gives the QSpace link will still work and get people to your paper.

Also, you don’t need to worry that the server will be...

Off-Campus Access

No. The Web Proxy will continue to be available, and you do not have to use VPN.  VPN is being made available as an enhanced type of access to allow, for example, direct links from email to Queen's Library resources.

Yes. But you may require administrator privileges to download the VPN client.  Contact your on-site IT Help Desk.

Users who have upgraded to Mountain Lion will find that the installation fails with an error message stating that the "vpn.pkg is damaged and can't be opened". Before you install the VPN, please go to System Preferences > Personal >...