Frequently Asked Questions

Off-Campus Access

You should go through your IT Admin Rep (Information Technology Administration) or the ITServices General Office to obtain your NetID.

You may be required to change/reset your Queen's NetID password to comply with updated security requirements.

Yes. But you may require administrator privileges to download the VPN client.  Contact your on-site IT Help Desk.

No. The Web Proxy will continue to be available, and you do not have to use VPN.