For help locating resources, using the library, or to request a research consultation, try our Ask Us service.
Interlibrary Loan
If we don't have the resources you need, you can often borrow them from other institutions. This service is available for current Queen’s students, faculty, and staff. Please search the QCAT Library Catalogue first to make sure we don't already have the item you need.
RACER
RACER allows you to submit requests for material from other institutions. If you have searched at Queen’s and you can’t find what you need, try RACER for your Interlibrary Loan requests.
First-Time Users
User ID: 14-digit barcode on Queen’s card
Password: last name all lowercase
Your Library: Queen's
Costs
Generally, there is no charge for this service. If any charges arise, you will be contacted by the Interlibrary Loans Department prior to your request being processed.
Loan Periods
Loan periods and renewals are set by the lending library. On average, they range from three to six weeks. Due dates and any special instructions are noted on the attached book band. Please do not remove this band.
Renewal, Fines and Lost Books
Renewal is generally not possible.
Fines and or suspension of Interlibrary Loan privileges could be applicable if items are not returned by the due date.
Lost books will result in a replacement and processing fee charged to the patrons library account.
Tips for searching Racer
- To expedite you request when searching include the ISSN/ISBN in the search field.
- When searching RACER, do not use the back button on your browser.
- You can track your request status by logging into your RACER Account.
Need more help?
For more detailed instruction on how to use Racer
https://learn.scholarsportal.info/all-guides/racer/
Contact Information
Stauffer Library Interlibrary Loans (Includes requests for Art, Engineering & Science, Health Sciences, Law, Special Collections and Music)
Phone: 613-533-2526 Email: racer.stauffer@queensu.ca
Education Library
Phone: 613-533-6807 Email: racer.education@queensu.ca