Interlibrary Loan Information for Requesting Libraries

There are two Document Delivery/Interlibrary Loan units at Queen's, responsible for lending material from different campus subject collections:

1. Stauffer Library - Social Sciences, Humanities, Bracken Health Sciences Library, Business, Fine Arts, Music, Engineering & Science Library, Lederman Law Library
2. Education Library - Education

Queen's Lending Policies

Education Library and Stauffer Library

• Monographs: 3 weeks
• Serials: No loan

Payment

Invoiced semi-annual

Not for Loan

• films
• sound recordings
• special collections

Libraries without protocol software or access to AMICUS should use the ILL web request form for ILL requesting. Libraries who have protocol version 1 software such as AVISO or InterLEND should use Generic Script format to send ILL requests.

Charges

Corporate Institutions

Loan or Photocopy: $20.00

Hospitals, Government, Public and School Libraries and Non-profit Organizations

Loan or Photocopy: $10.00

OCUL, CARL, CREPUQ

Loan: no charge

Photocopy:  $5.00

All Users

Replacement:  Cost of item + $25.00 service charge

Facsimile:  $5.00 min. charge + $1.00 per page

How to Send Requests

To Education and Stauffer Libraries:

• Libraries with an ISO compliant system: Contact the RACER Support Office (by email to racer.support@utoronto.ca) to verify that ISO to ISO testing has been completed between RACER and your system, before sending new requests to Queens's.
• Libraries with ILL generic script messaging systems (e.g. Aviso): Contact racer.support@utoronto.ca for information on how to send messages from your system to RACER.
• Libraries without an ILL Management System: Use the webform at http://illforms.scholarsportal.info/vdx_illreq_regU.htm
• Alternatively: Contact the specific Queen's Library directly.

ILL Offices

Stauffer Library

ILL Symbols: OKQ [nlc] (also contact for OKQH, OKQL and OKQENG), Q2U [oclc], QUC [who]
IUTS Station Number: IUTS - 4 - OKQ
Phone Number: (613) 533-2526
Email: racadmsl@queensu.ca
Ariel IP Address: 130.15.161.70

Education Library

ILL Symbols: OKQM [nlc], Q2U [oclc], QUC [who]
IUTS Station Number: IUTS - 4 - OKQM
Phone Number: (613) 533-6807
Email: racadmed@queensu.ca
Ariel IP Address: 130.15.120.52