Service Outages

The following information applies to these systems:

  • The library website (https://library.queensu.ca)
  • QSpace
  • AtoM

Scheduled Outages

For scheduled system maintenance, we aim to use the following time slots:

  • Tuesday, 7:30-9AM
  • Thursday, 7:30-9AM

Unscheduled Interruptions

We aim to resolve any unplanned service interruptions during the following hours:

  • Monday-Friday, 8AM-4PM

Any resolutions of unplanned interruptions outside of these times are best-effort. 

Report an Issue

If you encounter a technical issues, such as downtime, with any of the systems listed here, please let us know via our Ask Us service. 

Ask Us

Ask Us

For help locating resources, using the library, or to request a research consultation, try our Ask Us service.

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