Updates on Library Services & Operations

Please visit this page regularly for updates on changes to library services and operations.

Last updated September 13, 2021

Here are some key things you need to know:

  • Beginning September 7, most campus libraries will be fully re-opened. You will be able to browse and access the stacks and check out books in Stauffer, Bracken Health Sciences, Douglas, and Law libraries.
  • The Education Library plans to re-open on Monday September 13. If Education materials are required, you are asked to email education.library@queensu.ca and Education Library staff will email you to let you know when the items are available at the Education Library’s temporary entrance for pickup.
  • You are required to be vaccinated before coming to campus and entering the library.
  • Seven seats in the ATC are available for students registered with QSAS. Six seats will be available as of September 13. These must still be reserved in advance.
  • The Queen’s Research Data Centre will continue to be available by appointment.
  • Starting September 13, the Queen's University Archives and the W. D. Jordan Rare Books and Special Collections will transition from bookings for individual access by appointment to normal reading room operations, Monday to Friday, 8:30 am – 4:30 pm. Reading room use is intended for users of the collections in Archives and Special Collections. The south (general use) reading room and group study rooms on the Jordan floor are closed due to construction. 
  • Most public computers will be available beginning September 7 with a few exceptions.
  • New multi-functional printing and scanning devices are being installed and tested and we are working to make them available as soon as possible. Limited printing is available at all library locations. Until the new devices are available, we suggest the Printing & Copy Centre. Please confirm their hours/availability on their website.
  • Curbside pick-up is no longer available, as we have reactivated campus retrievals where Queen’s University affiliates can choose location for pickup. 
  • Reference and instruction services will be offered with options for in-person and remote service

Library spaces

  • Beginning September 7, most campus libraries will be fully re-opened. You will be able to browse and access the stacks and check out books in Stauffer, Bracken Health Sciences, Douglas, and Law libraries.
  • The Education Library plans to re-open on Monday, 13 September. If Education materials are required, you are asked to email education.library@queensu.ca and Education Library staff will email the user to let them know when the items are available at the Education Library’s temporary entrance for pickup.  Pickup is between 9 am and 3 pm, Tuesday 7 Sept to Friday, 10 September.
  • Please consult our locations and hours page for current hours.
  • Most public computers will be available beginning September 7 with a few exceptions, including the Education Lab.
  • New multi-functional printing and scanning devices are being installed and tested and we are working to make them available as soon as possible. Until they are available, we suggest the Printing & Copy Centre. Please confirm their hours/availability on their website.
  • The Queen’s Research Data Centre will be available by appointment.
  • You are required to be vaccinated before coming to campus and entering the library and face coverings are required.

Access to collections

  • Beginning September 7, most campus libraries will be fully re-opened. You will be able to browse and access the stacks and check out books in Stauffer, Bracken Health Sciences, Douglas, and Law libraries.
  • The Education Library plans to re-open on Monday, September 13. If Education materials are required, you are asked to email education.library@queensu.ca and Education Library staff will email the user to let them know when the items are available at the Education Library’s temporary entrance for pickup.
  • Online resources (e-journals, ebooks, databases, etc.) continue to be available to support the university's academic and research mission. Consult the library’s website, subject guides and off-campus access instructions for more information.
  • Curbside pick-up is no longer available, as we have reactivated campus retrievals where Queen’s University affiliates can choose location for pickup.
  • Scanning services are offered only to students, faculty, and staff who are unable to pick up their print materials onsite. Those who are eligible can request a scan of a book chapter or an article from our print collection.  Please see our scanning request instructions on how to complete these requests. Be sure that you are logged into Omni in order to use the “Get it” button
  • The Hathi Trust Emergency Temporary Access Service (ETAS) has now ended.  This means you can borrow print materials that were part of that collection.
  • For questions, please contact our Ask Us service or reach out to a subject librarian or archivist directly.

Returning print materials

  • Our book bins remain open for returning library materials. You may also return materials inside the library.

Renewing checked out print materials

  • You can view materials you have checked out along with their due dates on the MyAccounts page in Omni. If you have any questions, please contact us using our Ask Us service.

Interlibrary loans

Access to computers, printers, scanners, copiers

  • Most public computers will be available beginning September 7 with a few exceptions, including the Education Lab.

  • New multi-functional printing and scanning devices are being installed and tested and we are working to make them available as soon as possible. Until they are available, we suggest the Printing & Copy Centre. Please confirm their hours/availability on their website.

Library reserves & copyright

Instruction & research support

  • Subject librarians are available to provide Teaching and Learning Support and options for online and in person research support for undergraduate students, graduate students, post-docs, faculty, staff and clinicians.

Archives and special collections

  • Starting September 13, the Queen's University Archives and the W. D. Jordan Rare Books and Special Collections will transition from bookings for individual access by appointment to normal reading room operations, Monday to Friday, 8:30 am – 4:30 pm 
  • Reading room use is intended for users of the collections in Archives and Special Collections. The south (general use) reading room and group study rooms on the Jordan floor are closed due to construction. 
  • Food and drink are not permitted in either location. 

Open Scholarship Services

  • Open Scholarship Services (OSS) librarians and staff continue to support research data management, open access publishing, copyright and access to statistical, government and GIS information in your teaching and research.

  • You can email us at open.scholarship.services@queensu.ca to schedule a consultation or instructional session and access the online Researcher Training Program.

Help

  • The library’s Ask Us service is available to help remotely with library-related questions.

More information