Service Outages


Library Systems

The following information applies to these systems: 

  • The library website (https://library.queensu.ca) 
  • AtoM 

For scheduled system maintenance, we aim to use the following time slots: 

  • Tuesday, 7:30-9AM 
  • Thursday, 7:30-9AM 

We aim to resolve any unplanned service interruptions during the following hours: 

  • Monday-Friday, 8AM-4PM 

Any resolutions of unplanned interruptions outside of these times are best-effort. 

If you encounter a technical issues, such as downtime, with any of the systems listed here, please let us know via our Ask Us service.

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