Chat With Us
Have a question about the library or need help finding sources for an assignment? Use the library’s collaborative live chat service to connect with staff who can assist during available hours.
Text Us
Prefer text? Library staff are available during chat hours at (613) 704-7140. Regular carrier fees may apply.
Research Consultations
Schedule a one-on-one or small group consultation to get in-depth research help with search strategies, databases, and more.
Email Us
Have a question, comment, or suggestion? Use our email form and we’ll connect you with the right person. You can expect a response within two business days (Monday to Friday).
Visit Us
There are eight library locations across campus. Check our locations & hours page for the most up-to-date information.
Many of our library departments offer drop-in reference help Monday through Friday. For more information about this service, including hours of availability, please visit our department guides.
Call Us
We are available by phone during staffed desk hours. You can reach us at (613) 533-2524 or toll-free at (866) 267-7404. Check the staff directory for additional contact information.
Request Forms
- Recommend a New Collection Acquisition
- Library Tour Request
- Request a Research Carrel
- Request to Book Outdoor Spaces at the Library
- Rare Books & Special Collections - Schedule a Class
- Rare Books & Special Collections Retrieval Request
- Request to Borrow Non-Circulating Materials from the Art Collection
- Request to Borrow Non-Circulating Materials from the Government Information or Map Collection
- Report Your Book Publication
- Request an Inter-University Borrowing Project (IUBP) card
- Request Queen's Library Items by Mail (Distance Students)
- Request Form to Borrow Choral Collection Materials from Stauffer Library
Personal Information is collected in accordance with Ontario’s Freedom of Information and Protection of Privacy Act and other applicable legislation, including the European Union’s General Data Protection Regulation (GDPR) and is used for the purpose of University activities. Please see our Freedom of Information and Protection of Privacy and Information Security page for more detail.